Delete Users

Only an administrator can delete user information.

  1. Click [Manage Users].
  1. Select a user and click [Remove].
  1. Confirmation screen appears. Click [Continue].

If deleted user is a HCP approver and HCP approver is only 1 person:

The user information cannot be deleted. To delete it, create another HCP approver's account.

If deleted user is an administrator and administrator is only 1 person:

The user information cannot be deleted. To delete it, create another administrator's account.

Please Note: If an HCP Approver shared their unique registration link with patients to sign up for Viso, this link will no longer be valid if the user is removed or changing PCNs. Please contact Viso Customer Support to receive a new registration link.