Managing patients in Viso
When a user is assigned as role HCP non-Approver, the user may enter comments that can be viewed by an HCP-Approver at the time of approval, for example, the rationale for a recommended change in treatment plan. Comments entered when resolving an action card can also be accessed by any user, who has the right to manage the patient, from the "View History" page from the detailed patient screen.
Viso is not intended to be used as a two-way messaging platform with patients. However, it is possible to send a request to your patient that they contact you or make an appointment to visit you. You can add a personalised message to this alert. See "Request Patient’s Contact".
The monthly questionnaire serves 2 purposes:
- The questionnaire is an opportunity for patients to reflect on their behaviours and lifestyle choices over the past month
- The questionnaire gives HCPs an insight into the patient lifestyle and behaviours
The monthly questionnaire is completed by patients at the start of their measurement week. When Viso makes a recommendation to move to the next step in a medication plan, the results of the monthly questionnaire will be summarized and displayed alongside the recommendation, to support HCP decision making.
The latest questionnaire can be viewed in the patient dashboard section of Viso. See "View Detailed Monitoring Overview".
When Viso makes a recommendation to move to the next step in a medication plan, the results of the monthly questionnaire will be summarized and displayed alongside the recommendation, to support HCP decision making.
To ensure that Patient records are not lost, patients and you are not able to update their name and date of birth in the app. To update this patient information, please contact OMRON Customer Service.
Changes in co-morbidities or medical history, or drug intolerances could affect the treatment recommendation. To edit the patient’s record see "Edit Patient Information". Always check whether the patient’s treatment plan is still valid after a change in patient information has been made.
You can remove the patient information in the patient settings page. See "Edit Patient Information" for details.
There is no limitation in the number of programmes. If a programme is added that is contra-indicated with an existing programme, Viso will give the HCP a warning and caution.
Can be proceeded by edit treatment plan from Hypertension validated titration programme, or edit treatment plan by a generated medication relevant action card.