Complete Enrolment
After a patient has been added to the incomplete enrolment list, complete their enrolment following the steps below.
- Select a patient from the list and click [Continue].
Status | Description |
Basic information review required | Rectify or complete the patient’s information to complete their enrolment. |
Waiting for programme assignment | Assign programme(s) to the patient to complete their enrolment. |
Waiting for medical profile completion | Enter the required medical information for the patient to complete their enrolment. |
Waiting for programme customisation/treatment plan | Fill in the customisations and/or titration plan for the programme(s) selected for the patient to complete their enrolment. |
Pending approval | The enrolment has been completed by a HCP Non-approver and needs to be approved by a HCP Approver. |
- If the patient's information is complete and they do not require a medication plan, their enrolment will be automatically completed after the medical record synchronisation. The patient will move from the "Incomplete Enrolment" list to the "Monitoring" list automatically.
Note
- It may take some time for medical record synchronisation and for patients to be updated from "Waiting for medical record".
- Refresh the page to update the incomplete enrolments to the latest statuses.
- The following are error statuses:
- "NHS number not found in medical record" or "Error in retrieving medical record": the NHS number was entered incorrectly during registration, or a system error has occurred. Please remove the patient from the list and start a new enrolment for the patient. If this error persists there might be a connection issue between Viso and the electronic patient record system. Contact OMRON Customer Service for assistance.
- "NHS No. and DoB entered did not match": NHS No. and DoB entered when enrolling the patient directly on Viso did not match. Please remove the patient from the list and start a new enrolment for the patient.
- "NHS login DoB does not match with medical record": The DoB registered in a patient’s NHS account and the DoB registered in the medical record does not match. Contact the patient to correct their DoB in their NHS account or correct the DoB on the medical record, remove the patient, then start a new enrolment for the patient.
- This list is sorted by the "last update" date by default. Click on a column header to sort the list by that column instead.
- The list can be filtered using the drop-down menus on the page.
- Complete the required fields and click [Next].
- Enrolment is complete after this step if the patient is only enrolled for Hypertension Plus Monitoring-Only Programme. Otherwise, proceed to the possible next steps listed below.
Note
- Only information required to create personalized treatment plan recommendations is requested by Viso.
- Mandatory fields are marked with a red asterisk (*). It is not possible to proceed with registration if these fields are left blank.